Start with a conversation.
Tell us what is happening. If we are the right help we will say so, and if we are not we will point you somewhere better — usually in the first call. No discovery process, no qualification script.
What to include
- What is happening, in your words
- What you have already tried
- Your timeline, and what is driving it
- Who else needs to be in the conversation
Direct
Please do not send protected health information, case records or confidential documents through this form. We will provide an encrypted transfer method once an engagement is scoped.
Common questions.
Most begin with a short diagnostic — two to four weeks, fixed fee, a written finding and a ranked set of actions. It is a low-risk way for both sides to find out whether we are useful before anyone commits to a long engagement.
We work with critical access hospitals and multi-hospital systems, single buildings and post-acute portfolios, and everything between. The diagnostic scales down; the operating principles do not change.
Our consultants come from operating roles — nursing leadership, hospital and department operations, quality, revenue cycle and post-acute administration. We staff engagements with people who have held the accountability we are advising on.
Large firms staff engagements with analysts and supervise them from a distance. Our engagements are staffed by the people who show up. That is a real constraint on how much work we take, and it is deliberate.
Yes. Interim and embedded leadership is a core service line. Our leaders carry real accountability inside your operating structure, with a written mandate and measurable commitments rather than an observer role.
Fixed fee wherever scope can be defined, which is most of the time. Where it cannot, we work to a capped estimate and tell you before we approach the cap. We do not use contingency or outcome-based compensation in litigation support work.